Introduction The biotechnology industry is constantly evolving and changing. Although the technology, business models, customers and competitors all shift, one thing remains the same: Biotech companies need to continue investing in innovation if they want to stay ahead of their competition. This can be a challenge when budgets are tight […]
Digital Transformation
Introduction Productivity is the key to getting things done. We live in a world that requires us to do more with less time, and being productive is the best way to meet those demands. But what if you could use productivity to create an experience? What if you could make […]
Introduction The world is moving more and more toward technology, and with good reason. Information technology (IT) can help your business become more productive, efficient, and competitive. In addition to the financial benefits of adopting IT systems, you also gain access to a wealth of data that can inform decision […]
Introduction Data-driven decision making is a key component of modern business. It allows us to harness the power of information to make better decisions and improve our productivity. When combined with machine learning, data can be used in every step of the problem-solving process. This approach has been adopted across […]
Introduction Customer experience is the new battleground for companies. Customers want to get what they need quickly and easily. They want to feel valued and respected, both by your company and by their interactions with you. They also want to be able to trust that you’ll be around for the […]
Introduction Imagine a world where all you had to do in order to get a new product or service up and running was push a button. This is the future we’re building, and it’s going to be awesome! There are many ways that automation can help your company become more […]
Introduction The robots are coming for your job. Or, more accurately, the robots are coming to take over the jobs that can be automated and made more efficient with the help of software and artificial intelligence. That’s a scary thought for many people—and it’s a reality that will affect every […]
Introduction The customer experience is the relationship between your business and your customers. It encompasses everything from product development and packaging to sales, marketing and after-sales support. What is Customer Experience Management? Customer experience management is a strategic approach to managing the customer experience. It encompasses all aspects of the […]
Introduction The future of work is automation, and it’s already here. As more and more companies automate their processes and focus on efficiency, they’ll need to shift the way they think about work. This means putting an emphasis on employee-driven innovation and giving workers the tools and resources necessary for […]
Introduction Innovators are the people who help drive your business forward. They experiment with new ideas, take risks, and think outside of the box. But innovators don’t always want to use technology at work because it’s “too complex,” “too expensive,” or just plain “scary.” So how can you help these […]