Introduction We live in an increasingly connected world, one where technology has reshaped the way we work, play and do business. In fact, it’s not just changing how we live our lives—it’s also changing what products people buy. A recent study found that consumers across the globe are increasingly embracing […]
Digital Transformation
Introduction Looking for a way to boost the efficiency of your business? Business process automation (BPA) is a great way to streamline your business and improve its efficiency. BPA is a type of software that automates tasks, which means it makes them easier for you and your employees. Below are […]
Introduction There’s a revolution happening right now, and it’s changing the way we do business. It’s called customer experience, or CX for short. CX is about putting your customers at the center of everything you do as a business and creating an experience that makes them feel valued and respected […]
Introduction The hospitality industry is constantly evolving and changing, driven by consumer preferences and new technologies. The workforce must adapt to these changes if businesses are to thrive. But how do we prepare our workers for the future? This white paper explores how businesses can embrace change by embracing workforce […]
Introduction Data-driven decision-making is a way of making decisions that relies on data, rather than intuition or emotion. Data-driven decision-making requires significant investment in data collection and analysis tools. The rise of artificial intelligence (AI) and machine learning can amplify the benefits of data-driven decision making by helping mitigate human […]
Introduction As we discussed in our last blog post, businesses are increasingly turning to data-driven decision making to improve their operations. While this approach can help companies take advantage of new opportunities and increase profits, there are also risks involved with putting all your eggs in one basket. For example, […]